There are several ticket zones and types, from general admission to VIP experiences that include a Meet & Greet. You can check them all on the official website and on Enterticket: 👉 www.k-popmusicfestival.com

The M&G Experience is the most comprehensive category of the K-POPUNIVERSEMUSICFEST. It combines a Premium seat with an exclusive moment to meet one of the artists confirmed online. You only get it when you purchase your ticket at Sector26 or Palco through www.enterticket.es. What exactly does it include? · Meet & Greet Ticket: Official access to the M&G with the band of your choice (subject to availability). · Premium Location: Numbered seat in a prime area near the stage. · Exclusive Experience: 15-minute meet & greet with the band, greeting, hi-touch*, and group photo (5 fans + artists). · Group Photo: Professional photograph that you will receive digitally after the event. · Signed Poster: Special festival poster signed by all members of the band you chose when purchasing your ticket. Priority entry: early access to the venue and the M&G area to avoid lines. Concert included: enjoy the full show from your chosen seat. *Hi-touch access is subject to group approval and may vary according to group rules. How to get it: - Go to www.enterticket.es - Select Sector 26 or Box. - Choose the group for your M&G Experience. - Finalize your purchase and get ready to experience the festival like a VIP. Stay tuned to the festival's official website and social media for schedules and the latest information. See you at the OlimpicArena in Badalona!

The Meet & Greet experience you purchased with your Sector 26 and Box tickets includes: · Meet & Greet Ticket: Official access to the M&G with the band of your choice (subject to availability). · Exclusive Location: Your Sector 26 and Box seats are numbered in a prime area near the stage. · Exclusive Experience: 15-minute meet-and-greet with the band, greeting, hi-touch*, and group photo (5 fans + artists). · Group Photo: Professional photograph that you will receive digitally after the event. · Signed Poster: Special festival poster signed by all members of the band you chose when purchasing your ticket. · Priority Entry: Early access to the venue and the M&G area to avoid lines. · Concert Included: Enjoy the full show from your chosen seat. *The hi-touch is subject to group approval and may vary according to their rules. How to get it: - Go to www.enterticket.es - Select Sector 26 or Box. - Choose the group for your M&G Experience. - Complete your purchase and get ready to experience the festival like a VIP. Stay tuned to the festival's official website and social media for schedules and the latest information. See you at the Olimpic Arena in Badalona!

The Meet & Greet add-on is an additional benefit that you can acquire when you select it with the purchase of any general admission ticket (excluding Sector 26 and Box tickets). This additional benefit includes: · Meet & Greet access: for the M&G included in your general admission ticket with the band of your choice (subject to availability). · Exclusive experience: 15-minute meet-and-greet with the band, greeting, hi-touch*, and group photo (5 fans + artists). · Group photo: Professional photograph that you will receive digitally after the event. · Signed poster: Special festival poster signed by all members of the band you selected when purchasing your ticket. · Priority entry: Early access to the venue and the M&G area to avoid lines. · Concert included: Enjoy the full show from your chosen seat. *The hi-touch is subject to group approval and may vary according to their rules. How to get it: - Go to www.enterticket.es - During the purchase process, you will see a drop-down menu "Select the following options/add-ons:" There you can add the Meet & Greet Experience and pay the difference to "add" it to your ticket. - Finalize your purchase and get ready to experience the festival like a VIP. Stay tuned to the festival's official website and social media for schedules and the latest information. See you at the Olimpic Arena in Badalona!

Yes. The Meet & Greet Experience is available for all ticket types. For general admission tickets, "The Meet & Greet Experience" will be an add-on when purchasing your ticket. For this reason, during the purchase process, you will see a drop-down menu: "Select the following options/add-ons:" There, you can add the Meet & Greet Experience with your favorite artist and pay the difference to "add" it to your ticket. Remember that this gives you access to the "Meet & Greet Experience," but you will retain the original location of your purchased ticket. If you have any questions, please feel free to contact us at info@k-popmusicfestival.com. See you at the festival!

The photo is a group shot, with five fans and the K-pop group. There are no individual or one-on-one photos.

If you purchased a ticket through M&G for a band you no longer want (for example, if there was a lineup change), a platform will soon be available for you to select another band for an additional fee. You don't need to purchase another ticket.

You can try requesting it by writing to: 📧 info@kpopmusicfestival.com Include your name, order number, and explain that it was a duplicate purchase. Refunds aren't guaranteed, but it's important to write promptly.

Yes, the KPOP UNIVERSE MUSIC FEST has specially designated areas for people with reduced mobility. These are located in row 28 of the Central Ring blocks, specifically between blocks 1 and 14, and are adapted to ensure accessibility, visibility, and safety. These tickets are visually assigned in the EnterTicker with a square. 📌 Ticket available for this area: GOLD 2 – PRM Ticket ✅ If it is not visible at the time of purchase, you can write to: 📧 info@k-popmusicfestival.com indicating that you need a PRM-accessible ticket. The team will respond with a personalized solution. 👥 Access with one companion (who must have a regular ticket) is permitted, subject to availability.

Individual emails will not be sent. All updates will be posted on: 🌐 www.k-popmusicfestival.com 📲 Instagram: @kpopuniversefest

Doors open: 5:00 PM Show starts: 7:00 PM M&G Experiences: These will take place before the concert. Exact times will be announced online.

The K-pop Universe Festival has gone viral for adding bands at any time. You can check out the confirmed artists on the official website. If they're not listed there, they're not on the lineup.

The official email is info@k-popmusicfestival.com. For direct contact: Instagram (DM): @kpopuniversefest Website: Contact form We are the only festival closer to the fans. Our WhatsApp: +34 685 286 778

It's a group photo: taken in groups of five fans alongside the group of artists. It's not an individual or one-on-one photo.

Yes, as long as the ticket you purchased includes that option and the artist is available.

Entra a www.enterticket.es, inicia sesión con tu cuenta, accede a tu pedido y selecciona el nuevo grupo (según disponibilidad). Este cambio solo se puede realizar una vez.

The VIP ticket (for example, Constelación) already includes a Meet & Greet with the group of your choice. The "Meet & Greet Experience" or €220 Add-on is just that, an optional additional experience, designed for those who wish to participate in a Meet & Greet with a general admission ticket (not for Blocks 26 and Box) or want to experience a second Meet & Greet with a different artist.

Yes, the festival has been confirmed, both by the production company, Badalona's Olympic Arena, and by all the artists on their social media channels. The confirmed artists are posted on the official website.

No. All festival information (schedules, access, experiences, etc.) will be published and updated directly on the official website: www.k-popmusicfestival.com. We send the newsletter to subscribers so they're the first to know!

Yes, but you'll need a signed authorization form from your parent or guardian and, possibly, a copy of the ID of the person authorizing the program. The official authorization form is now available at this link: https://www.k-popmusicfestival.com/accesoamenores

Refunds are not guaranteed. In general, if you purchase the wrong ticket, you should contact Enterticket (atencionalcliente@enterticket.es), but we recommend checking carefully before making a new purchase, as Meet & Greet tickets usually offer experience benefits but not visual placement benefits.

Ticket purchases for the KPOP Universe Music Fest are final and cannot be exchanged or refunded, except in the event of a total cancellation by the organizers. No refunds are given for personal reasons, errors in ticket selection, or changes in plans. If your ticket includes a Meet & Greet with a group that is no longer part of the lineup, you can exchange it for another available group at no additional cost from your Enterticket account. If you believe your case requires special review, you can write to us at info@k-popmusicfestival.com indicating your name, order number, and the reason. Each request will be reviewed individually. 👉 See the full policy here: www.k-popmusicfestival.com/conditions-of-purchase