1. Who we are
K-POP UNIVERSE is a registered trademark and a global event producer, specialized in the organization, promotion, and production of K-pop concerts, festivals, and experiences, in accordance with current legislation to protect our intellectual property rights. Through our platform, we provide access to detailed information about the events we produce and the possibility to purchase tickets. Although K-POP UNIVERSE acts as an organizer and promoter, also working with partner platforms to offer a complete experience, we are not responsible for the logistical aspects or the development of the events, which may be managed by us or by other organizers.

It seems your message is empty. Could you please provide the text you'd like me to translate?

2. Our Terms of Use
By accessing the services of K-POP UNIVERSE, including our web platform, ticket purchases, event inquiries, and participation in promotions, you agree to these Terms of Use. We reserve the right to modify them at any time without prior notice, so we recommend reviewing them regularly. The use of our services is intended exclusively for legal and personal purposes. The user agrees not to engage in fraudulent or illegal activities, nor to sell products or services not authorized by K-POP UNIVERSE.

It seems your message is empty. Could you please provide the text you'd like me to translate?

3. Modification or Cancellation of Events
K-POP UNIVERSE, as the producer and organizer of events, reserves the right to modify, postpone, cancel, or change the location of an event, including venue changes, due to force majeure, unforeseen conditions, or organizational decisions. In such cases, we will inform the affected users and offer options for refunds, ticket exchanges, or location changes, depending on the event's conditions. By using our services, you consent to receive electronic communications related to events, promotions, and updates. You can unsubscribe at any time by following the instructions in the emails received.

It seems your message is empty. Could you please provide the text you'd like me to translate?

4. Content and Performance
All content on our platforms, including texts, images, videos, event descriptions, and logos, is the property of K-POP UNIVERSE or its licensees. Reproduction, distribution, modification, or commercial exploitation without authorization is prohibited. When using our platform and attending K-POP UNIVERSE events, users must act in a cordial and professional manner, respecting the established rules. Failure to comply may result in account suspension and restricted access to future events.

It seems your message is empty. Could you please provide the text you'd like me to translate?

5. Additional services; Coupons and Vouchers
From time to time, K-POP UNIVERSE may offer coupons, vouchers, or discounts as part of its promotions. These coupons will be subject to additional terms and conditions, which will be presented to the user at the time of purchase. Coupons are not transferable or redeemable for cash.

It seems your message is empty. Could you please provide the text you'd like me to translate?

6. Links
Our platform may include links to websites managed by third parties. We assume no responsibility for the content, privacy policies, or availability of such sites. Accessing these links is done at your own risk, and any interaction with these sites is subject to their own terms and conditions.

Hello! It looks like your message is empty. How can I assist you today?

7. Disclaimer
Despite our efforts to ensure a service of the highest quality, we do not offer any guarantee regarding the continuous and uninterrupted availability of our platform, nor the accuracy or real-time updating of the information provided. K-POP UNIVERSE assumes no responsibility for interruptions in access to our services, as well as for any errors or inaccuracies in the published information.

It seems your message is empty. Could you please provide the text you'd like me to translate?

8. Limitation of Liability
In the event that K-POP UNIVERSE is responsible for any damage arising from the use of its services, such liability will be limited to the total amount paid by the user in the last 12 months. We are not responsible for indirect, incidental, or consequential damages related to the use of our platform or the events organized.

It seems your message is empty. Could you please provide the text you'd like me to translate?

9. Privacy Policy; Customer Information
At K-POP UNIVERSE, we value and respect your privacy. To obtain detailed information on how we collect, store, process, and use your personal information, we invite you to consult our Privacy Policy, available at our privacy link. By using our services, you give your express consent for the processing of your personal data in accordance with the terms and conditions set forth in that policy.

It seems your message is empty. Could you please provide the text you'd like me to translate?

10. Attendance of Minors
10.1 Minimum Age to Attend the Event
The minimum age to access our events is 16 years. Any person under 16 years old must be accompanied by a responsible adult for the entire duration of the event, carrying the "Access Authorization" and being aware of the "Regulations" specific to this type of event, both documents issued on our website. The organizer reserves the right of admission and may require the presentation of documents that verify the age of the attendees.

10.2 Responsibility of Accompanying Adults
Responsible adults accompanying minors under 16 years old must assume full responsibility for the minor during the event. This includes, but is not limited to, constant supervision, safety, and the well-being of the minor at all times.

10.3 Parental or Legal Guardian Consent
For minors under 16 years old attending the event accompanied by an adult who is not their parent or legal guardian, a signed authorization from the child's father, mother, or legal guardian will be required. This document must indicate that the parent or guardian is aware of the event conditions and assumes responsibility for any incident that may occur.

10.4 Additional Restrictions
In some cases, there may be additional restrictions for minors, such as the prohibition of access to certain areas of the venue or the limitation on the consumption of alcoholic beverages. These restrictions will be clearly indicated at the entrance of the event and must be respected at all times.

10.5 Waiver of Liability
By purchasing a ticket for the event, the responsible adult agrees to release K-POP UNIVERSE from any liability arising from incidents or accidents that may occur during the event, provided they are not attributable to direct negligence of the organization.

10.6 Modifications to the Minor Attendance Policy
K-POP UNIVERSE reserves the right to modify policies related to the attendance of minors at any time, in accordance with changes in current legislation or for organizational reasons. Attendees are advised to periodically review these conditions to stay informed of any updates.

Download here the REGULATIONS and ACCESS FOR MINORS to the concert, according to current law.

11. Use of Cookies
Our platform uses cookies to enhance the user experience. By accessing our services, you agree to their use in accordance with our Privacy Policy. You can manage or disable cookies from your browser settings.

11. Governing Law and Jurisdiction
These Terms of Use will be governed by the laws of Spain. Any dispute arising in connection with the use of our services will be resolved before the competent courts of Catalonia.

12. Acceptance of the Terms
By registering and using our services, you confirm that you have read, understood, and accept these Terms of Use. Otherwise, you must refrain from using the platform and its services.


 ​